Rent a car  in Crete with us and be worry free. Let us take care of everything. 

Read our rental policy so you will be fully informed before you reserve your car or bike with Action Rent a Car.

 

 Our Prices include the following:

Your rental is protected with our 100% Worry Free Insurance! In the event of damage or theft to the car, you are not required to pay any excess as long as the use of the car is according to terms & conditions below.

 

At rental pick-up no credit card deposit is required and you will not pay any extra for any additional insurances. No Hidden Costs – No Excess - No Extras.

 

Collision damage waiver with NO EXCESS (CDW)

The renter is insured for the rental vehicle damaged by accident with no obligation to pay any excess.

 

Full collision damage waiver with NO EXCESS (FDW & WUG)

The renter is insured for damages caused to the underside of the vehicle, glass, tires and engine with no obligation to pay any excess. It may also be referred as Super Collision damage waiver (SCDW) or Full collision damage waiver (FCDW) or Wheels under side and glass insurance (WUG).

 

Theft Protection with NO EXCESS (TP)

The renter is insured in case the vehicle is stolen, except if theft occurs because of negligence. Any stolen belongings in the interior of the car (eg. cameras, travel bags or cell-phones) are not covered by any insurance.

Car hire Crete Terms & Conditions

Age

The drivers must be a minimum of 21 years of age for car categories A,B,
23 for C,C1,D,D1,K,K1,K2 and
25 for the rest.

Driver's License

Drivers must hold a valid license for at least one (1) year. National Driving Licenses issued in EU, US, UK, Switzerland, Australia, Canada, Israel, Russia,Ukraine are accepted. An International Driving License is required in all other cases.

Traffic Violations, Traffic fines and Administrative Sanctions

Tickets and appended administrative sanctions resulting from any violation of the Greek Traffic law during rental period, is solely the renter's responsibility. If any such administrative sanction is not disclosed to the company at the end of the rental period (contract), the violation will be charged to the renter.

Mileage

Unlimited kilometers is included in our rates.

Taxes

V.A.T (Value Added Tax) 24% is included in our rates

Additional Drivers

One (1) additional driver can be registered  with extra charge. The cost is 5 EUR/day per driver.

Nationwide Roadside Service

In case of the unfortunate event of a breakdown/accident not resulted from violation of Greek Traffic Law, your car will be replaced with another same or bigger size within 24 hours.

Car Replacement in case of a breakdown/accident

In case of the unfortunate event of an accident, your car will be replaced will another same or bigger size.

Infant Seat, Baby Seat and child Seat

We offer 3 different types of seats (Infant seat, Baby seat, chlid seat). Each costs 2 € /day, payable on arrival.

No additional charges on flight delays

All our employees are always informed for your arrival time, as well as last minute flight schedule changes that might occur. They will wait for your arrival flight in order to deliver you the booked vehicle.

Modern and safe vehicles

We are able to guarantee that you will be delivered a safe, well maintained and well serviced vehicle.

Cleaning, service, engine check and prompt attention

Our well-trained staff,  both engineers and front-desk personnel, have checked the vehicle to be delivered in perfect condition.

Road Map, GPS Sat Nav

Upon delivery, you will get a recent map of the island of crete free of charge. We can offer you a GPS Sat nav device with the most recent map of Greece, with latin character map. The cost is €5 per day. Advanced booking is required.

Fuel Policy

The renter has to return the vehicle with the same level of petrol as delivered. Vehicles delivered during the night (out of office hours), have at least half tank of petrol filled. This will be enough to drive you anywhere in the island. In addition our representative will be willing to guide you to the nearest petrol station.

Key Loss

The customer is liable for all costs to replace keys which have been lost or damaged, the cost of retrieval of keys which have been locked inside a vehicle.

Tyres Damages

Non-repairable/burst tyres are not covered by the insurance. If the tyre is repairable the customer may repair it and the company is obliged to refund any costs.

GPS Sat-Nav Damage/Loss

The customer is liable for misplacing or damaging the GPS unit/mount to a maximum charge of €100.

Grace Period

First hour delay in return is not charged as long as our company is informed. Next 3 hours are charged at €10 per hour. Over 4 hours delay one day rate will be charged.

Delivery & Collection of vehicles

We can deliver/collect vehicles from all supported locations in our booking engine, including airports, ports and selected hotels. For places not included in our booking engine you may contact us in advance.
After-hours deliveries and retunrs (24:00 - 07:45) are subject to a €15 charge payable on arrival. If the rental is over 15 days you will not be charged with pickup -dropoff fees. In some locations this applies also for 8 days rental.

Ferrying the vehicle & Across the border rentals

Ferrying the car to and from any island or mainland is not allowed. All insurances will be voided and the renter will be responsible for any damage caused if the vehicle is driven elsewhere than Crete Island.

 

CANCELLATION & REFUND POLICY

 FREE CANCELLATION of your booking up to 48 hours before pickup. After this period the below cancellation policy will apply. ActionRentCar will NOT charge you for the full rental amount at the time of reservation. We ONLY charge you a 30% deposit to ensure your vehicle is reserved. The cancellation policy therefore only applies to the deposit. All cancellations must be made by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. We must receive a cancellation notice a minimum of 48hrs before vehicle collection. No refund will be given for 'No shows', early returns or voluntary down-grades of booked vehicles. All cancellations should be made on our online portal or via email e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and not with the car hire agent. Should you agree to cancel directly with the car hire agent on arrival, you must also inform us of this change to your booking. - Amending your booking or cancelling optional extras may not be possible less than 48 hours before pick up.

What is a no-show? A no-show occurs for the following reasons:

1 - You didn't inform us about your cancellation prior to your pick up date.

2 - You failed to pick up the car at the arranged time and date.

3 - You failed to provide the documents

 

 CANCELLATION CHARGES

 48 hours or less: 100% of your deposit

 

Use of Car

All insurance coverings & waivers are valid provided that that the renter has complied with all terms & conditions. The renter is obliged to pay for repairing costs of any damage caused to the rental vehicle if the use of the car is not proper, as below:
The vehicle is operated on any unauthorised road, non-asphalt road, dirt road or off-road . The renter violates traffic rules (eg. road signs, speed limits, road direction). The renter ignores any unnoticed accident or damage to the vehicle. The vehicle is operated in any race, speed test, rally or contest or the vehicle is used for the purpose of reward (taxi or courier service). The vehicle is driven by any person disqualified from holding or has never held a driver’s licence appropriate for that vehicle or is not a registered driver in this agreement. The driver of the vehicle is under the influence of alcohol or any drug that affects his ability to drive the vehicle. The vehicle is operated outside of the hire or any agreed extension of that term. The vehicle is willfully or recklessly damaged by the renter (note: burning out a clutch, sitting/standing on the bonnet/boot/roof of the vehicle, damages to the vehicle interior).